At ArrowStream, we are committed to helping reduce the potential impact to the restaurant chain industry caused by the coronavirus (COVID-19) pandemic.
As your foodservice supply chain partner, our dedicated teams are monitoring and analyzing the impact to our industry, and will continue to send updates and resources to our customers and network on a regular basis while our industry remains affected.
We are also actively assisting customers in utilizing supply chain visibility to get ahead of possible issues, and encourage anyone to contact us for any assistance you might need in this area.
This webinar series follows the foodservice industry's path to recovery from COVID-19 and includes viewpoints from foodservice supply chain professionals. The next Town Hall will be announced soon.
COVID-19 State Ranking Model Indicates Restaurant Openings & the Return of the Consumer
(Updated as of July 14)
When and where will the recovery from COVID-19 start? ArrowStream is leveraging data to give the industry direction.
State authorities closed the restaurants and should lead the open, signaling that the consumer return will be regional. Given this, we’ve been monitoring the states that are faring the best with COVID-19 in a new model so the industry can anticipate the restart.
David Maloni from ArrowStream explains in the below video more details on how to use and read the model:
Weekly Restaurant Purchasing Trends
(Updated as of July 14)
As restaurant chains look to monitor their supply chain operations during COVID-19, purchasing teams can use ArrowStream’s Restaurant Purchasing Trends to compare their data to a benchmark representing 80 restaurant chain operators selected from the overall ArrowStream network.
Looking at some of the top purchasing categories during the current environment, our data trends show the weekly total purchases by product category across ArrowStream’s restaurant chain network.
During this time, restaurant operators are seeking suppliers for critical items such as cleansers and cleaning supplies, as well as take-out packaging to support a focus on drive-thru and carryout business.
Our agile process and remote workforce ensures that our technology development is not disrupted in times of urgency. As impacts to your supply chain evolve, our product team has developed, and will continue to develop, additional specialized dashboard reports to help our customers more easily manage operations and quickly address new questions or issues. Login to use COVID-19 dashboards.
Customer Support & Training
As always, our customer success team is fully staffed and readily available to help. In addition to the regular day-to-day virtual support we offer, customers can also expect ongoing communication for specialized training resources to address issues brought on by COVID-19, such as managing inventory and DC POs.