COVID-19 Resource Center

At ArrowStream, we are committed to helping reduce the potential impact to the restaurant chain industry caused by the coronavirus (COVID-19) pandemic.

As your foodservice supply chain partner, our dedicated teams are monitoring and analyzing the impact to our industry, and will continue to send updates and resources to our customers and network on a regular basis while our industry remains affected.

We are also actively assisting customers in utilizing supply chain visibility to get ahead of possible issues, and encourage anyone to contact us for any assistance you might need in this area.


COVID Webinar Email

This webinar series follows the foodservice industry's path to recovery from COVID-19 and includes viewpoints from foodservice supply chain professionals. The next Town Hall will be announced soon. 


Watch Past COVID-19 Town Halls

May 19, 2020 | Watch Recording | Request a free consultation with FTI Consulting

Panelists: FTI Consulting (co-host & moderator), Texas Agriculture Commissioner, Indiana Director of Agriculture, Kentucky Agriculture Commissioner

April 28, 2020 | Watch Recording

Panelists: Shake Shack, ARCOP (Arby's), George's, Inc. and Performance Food Group (PFG)

April 7, 2020 | Watch Recording 

Panelists: Coffee & Bagel Brands, FPL Foods, Upper Lakes Foods and Bloomberg Intelligence

If you would like to discuss COVID-19 disruptions to the foodservice industry and supply chain, please schedule a call with ArrowStream's chief economist, David Maloni.


COVID-19 State Ranking Model Indicates Restaurant Openings & the Return of the Consumer 

(Updated as of July 14)


ArrowStream COVID-19 State Ranking Model July 14When and where will the recovery from COVID-19 start? ArrowStream is leveraging data to give the industry direction.

State authorities closed the restaurants and should lead the open, signaling that the consumer return will be regional. Given this, we’ve been monitoring the states that are faring the best with COVID-19 in a new model so the industry can anticipate the restart.

ArrowStream's COVID-19 State Ranking Model measures each states' coronavirus response and risk suggesting the potential of where restaurants could return to a closer-to-normal business environment first and provide clues into supply chain disruption. Several variables are considered to make up the top 20 rankings and we will update the model on a weekly basis given how quickly the landscape is changing. Access the most recent COVID-19 State Ranking Model here.

David Maloni from ArrowStream explains in the below video more details on how to use and read the model:


Weekly Restaurant Purchasing Trends 

(Updated as of July 14)


ArrowStream Restaurant Purchasing Trends July 14As restaurant chains look to monitor their supply chain operations during COVID-19, purchasing teams can use ArrowStream’s Restaurant Purchasing Trends to compare their data to a benchmark representing 80 restaurant chain operators selected from the overall ArrowStream network.

Looking at some of the top purchasing categories during the current environment, our data trends show the weekly total purchases by product category across ArrowStream’s restaurant chain network.

We will update these trends on a weekly basis and as the restaurant landscape changes, we will also add new categories. View the most recent Restaurant Purchasing Trends here.


Cleaning & Packaging Supplier List


During this time, restaurant operators are seeking suppliers for critical items such as cleansers and cleaning supplies, as well as take-out packaging to support a focus on drive-thru and carryout business.

We have tapped into our Supplier Discovery database to produce a downloadable list of the suppliers in our network who may be able to provide operators the product they need to support their operations.

EXCEL ICONOur list includes suppliers who may be able to offer:

  • Hand sanitizer
  • Bleach & disinfectants
  • Disposable gloves
  • Face masks
  • Take out containers & bags
  • Cups
  • And more

Download our Cleaning & Packaging Supplier List


Market Intelligence, Articles & Podcasts



Speciality Dashboards & Reporting


Our agile process and remote workforce ensures that our technology development is not disrupted in times of urgency. As impacts to your supply chain evolve, our product team has developed, and will continue to develop, additional specialized dashboard reports to help our customers more easily manage operations and quickly address new questions or issues. Login to use COVID-19 dashboards.



Customer Support & Training


As always, our customer success team is fully staffed and readily available to help. In addition to the regular day-to-day virtual support we offer, customers can also expect ongoing communication for specialized training resources to address issues brought on by COVID-19, such as managing inventory and DC POs.

Ongoing communication to customers will address details on our virtual support and training resources in our online Knowledge Center. Please don't hesitate to contact with any questions or concerns.

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ArrowStream is a blend of supply chain experts and technologists that all speak the language of foodservice.

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