System Advantage

ArrowStream OnDemand Delivers the 360° Supply Chain

Everything Needed to Know In One Place

Unlike other foodservice software solutions, ArrowStream OnDemand gives complete and integrated visibility of the vital information needed to manage food spend, procurement, vendor contracts, quality and compliance, and logistics. While other software solutions only provide portions of necessary data, or after-the-fact reporting, our suite delivers comprehensive information from manufacturer to distribution center to the restaurant's backdoor operations. Additionally, ArrowStream OnDemand offers a suite of tools to automate and manage mission critical processes within the supply chain.

ArrowStream OnDemand provides a broad information management system that combines company master data management and external event transactions visibility. By combining robust information management software solutions and supply chain visibility, the following processes can be automated:

  • Contract management
  • Quality management of item and vendor setup
  • Price and new product notifications
  • Order management
  • LTOs and promotions planning
  • Sarbanes Oxley

Information management is backed by our Change Control feature which provides a configurable workflow for changes, approvals and notifications and provides an audit trail of all changes to critical item and pricing information.

Orders, advance shipment notices (ASN's), pricing guides, transportation and dock schedules, and inventory transactions are collected across multiple nodes in the supply chain and normalized in the ArrowStream system. This comprehensive event visibility from supplier through distribution and to the back door of retail locations supports and enhances supply chain planning.

So as a manufacturer, distributor, chain operator or retailer trying to accurately put together an RFP, or for informed decisions on the optimal positioning of product during a limited time offer, all the information necessary is at your fingertips. This allows quick and accurate cost control and optimal revenue generation. Church's OnDemand case study

Supply Chain Visibility Reduces Cost, Improves Partnerships

ArrowStream OnDemand assures that supply chain partners can view and verify the data that their trading partners are using to make purchasing and delivery decisions so discrepancies can be identified early in the process. This ability to verify data up front in the process eliminates costly price or product changes downstream. For example, when a chain operator uses ArrowStream OnDemand, partners including distribution centers are given the ability to log onto the system to view and acknowledge items, pricing and contract information.

ArrowStream OnDemand tracks online feedback and automatically communicates updates to key stakeholders. Through the system, these partners can communicate any discrepancies that they see so that price variances, inventory and/or shipping issues can be resolved early in the process, reducing cost due to human error or miscommunication. This improvement in communication also helps to sustain lasting partnerships in the supply chain.

Synchronicity: Data Synchronized between Manufacturer, Distributor and Retailer

We believe in informing all the players in the supply chain so they can make informed business decisions. To do that, everyone has to work from the same information. To overcome the error-prone and time-consuming process of managing varying product codes from multiple vendors, we synchronize all suppliers', distributors' and internal systems' product information to the retailer's product coding and naming conventions. We capture all pricing and product configurations, so that rapid informed decisions can be made in ordering and improve contract negotiations and reconciliations. And, we map all products into categories, to facilitate utmost visibility of all products available in a category and to provide the flexibility to choose the right products from the right vendors at the best prices. Arby's OnDemand case study

Low Total Cost of Ownership

ArrowStream OnDemand solutions can be implemented rapidly and are scalable as the business and customer base grows. Because we are already connected to most suppliers and distribution centers, our software as a service solution can readily provide supply chain visibility and synchronicity.

Eliminate Time-Consuming and Costly Administration

When everyone in the supply chain has all the information in one system, with up-to-date and linked product data, administration efficiency is enhanced. Sourcing product from multiple distributors for multiple stores can eat up costly time in requesting and aligning product data. No more wasting time pasting emails and spreadsheets with multiple product numbers from multiple distributors and confusing pricing for the same product. Eliminate continuous requests for product, price and order data between the distributor and operator. With all information on one system, operators and their distributors can easily, instantly share their data online.

Our Suite Thinks like You Do: Based on Your Process, Driven by Your Needs

This intuitive system not only offers daily updated data on freight matrices, but captures deviated pricing. This repository keeps all vendor and partner contact information in one place. It provides reminders of key order deadlines and keeps vendor compliance data up-to-date. And we provide complete training and start up services so users can effectively and confidently make the most of all the system's benefits. This unprecedented ease of use and access saves time and helps to control costs.

Unprecedented Service and Partnership

ArrowStream is driven by integrity and trust in building lasting partnerships with our customers that benefit the entire trading network. Look at our leadership team's bios and you will not find a better qualified team to serve your logistics and supply chain software needs. Our customers recommend us regularly to their colleagues and even their competition. They do this for two key reasons: the unprecedented service they receive from ArrowStream, and as the volume and reach of our logistics network grows, every participant in the supply chain receives greater freight savings and more informed decision-making through our online software solutions. Steak n Shake OnDemand case study