ArrowStream Appoints Brad Mueller as VP of Client Services
Baxter Healthcare and Newell Rubbermaid veteran will focus on
customer satisfaction, account service
Chicago, IL, May 13, 2009 - ArrowStream, a leading provider of supply chain solutions for the foodservice industry, announced the hiring of Brad Mueller as Vice President of Client Services. Mueller is a former Baxter Healthcare executive. In his new role, he will be responsible for account management, account expansion and customer satisfaction.
With more than 19 years of experience, Mueller’s senior leadership positions include Marketing, Supply Chain, Operations, and Business Development for industry leading companies such as Newell Rubbermaid, Baxter Healthcare, USF Logistics, AT&T and UPS.
“Brad’s leadership will be instrumental in assuring optimal satisfaction for our customers and their supply chain partners as we expand our network and generate greater savings for all participants,” said Rodger Mullen, President and COO of ArrowStream.
Prior to joining ArrowStream, Mueller led the transformation of a large business-to-business service unit at Baxter Healthcare. Under Mueller's leadership, the unit posted record growth, margin and customer satisfaction numbers while increasing market share three times faster than competitors. Mueller has extensive experience in service model development and services implementation that deliver bottom line results across customer groups.
“Brad brings a wealth of customer satisfaction best practices to ArrowStream. We will immediately apply these practices to effectively align our services with our customers’ needs and expectations,” said Mullen..
