ArrowStream Names John Christner Trucking “Carrier of the Year”
CHICAGO, August 31, 2010 – ArrowStream, a leading provider of logistics services and supply chain management technology for the foodservice industry, with a powerful $20 billion logistics network, has honored John Christner Trucking with its 2010 Carrier of the Year award.
Ed Medlock, SVP of Distribution, Logistics and Program Management for Quality Supply Chain Co-op, Inc. (Wendy’s Purchasing Co-op) said, “We fully support ArrowStream presenting the award for ‘Carrier of the Year’ to John Christner Trucking (JCT). JCT meets our demanding standards for accurate and on-time deliveries to ensure optimal product quality and sufficient stock to meet the needs of Wendy’s restaurants, which are critical elements for a successful distribution relationship. Recently, JCT handled distribution for our nationwide launch of a new produce-based product line, and we’re pleased to report that they exceeded our expectations.”
“We thank ArrowStream and the John Christner team for providing us with great customer service and exceeding our expectations. They have gone above and beyond to make sure our loads arrive on time. We congratulate them on becoming ArrowStream’s Carrier of the Year and look forward to continuing this journey with their team,” said Gary Rancatore, President of Quality Distributing.
ArrowStream reviewed key performance criteria to select the winning carrier:
- on-time pick-up and delivery percentages,
- ability to meet capacity commitments,
- total number of loads handled, and
- claims ratio.
In addition, ArrowStream staff and customers rated carriers on qualitative criteria for performance including:
- level of responsiveness,
- commitment to address service issues, and
- commitment to maintaining rates in a freight market that has endured major fluctuations over the past 12 months.
Rodger Mullen, ArrowStream President said, “John Christner Trucking is a tremendous partner for ArrowStream. The company’s hands-on approach to getting it right on every single load has helped us excel in meeting our customers’ needs.”
In addition to their proven commitment and well-trained drivers, John Christner Trucking has also exceeded the technology capabilities of many trucking companies in the industry today.
“John Christner Trucking’s complete visibility into load tracking, their advanced cold chain management – and their electronic data exchange capability – make them a great trucking choice for our customers’ needs in this time of heightened concern for both inventory optimization, and food safety and traceability,” said Walt Kopp, VP of Operations for ArrowStream.
The management team of John Christner came to Chicago for the ArrowStream awards presentation yesterday, with ArrowStream staff and customers in attendance, followed by a Chicago Cubs baseball game outing.
In accepting the award, John Christner, Founder of John Christner Trucking, said “We thank ArrowStream for this honor. Like ArrowStream and its customers, we pride ourselves on building partnerships with our customers and striving for excellence every single day. On behalf of our drivers and the entire John Christner family, we’re proud to accept this award, and we look forward to continuing our work together.”
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About John Christner Trucking
Founded close to a quarter of a century ago, John Christner Trucking’s primary focus is truckload transportation, with an emphasis on temperature controlled products. With nationwide reach, John Christner Trucking transports goods throughout the country with a fleet size of 800 trucks, and an average fleet age of less than 3 years old. John Christner Trucking’s continuous improvement focus incorporates aerodynamic and lighter equipment, and numerous awards and initiatives for fuel efficiency and carbon footprint reduction. For more information, please visit www.johnchristner.com or call (918) 227-6699.
About Quality Distributing
Quality Distributing was founded over 50 years ago by Pete Harman, who opened the first Kentucky Fried Chicken restaurant. Today, Quality Distributing serves as the distribution arm of Harman Management Corporation, one of KFC’s largest franchisees within the Yum! Brands network. They operate three distribution centers in UT, DV and CA and self distribute to over 350 concept QSR’s. For more information about Quality Distributing, please call (650) 941-5681.
About QSCC
Quality Supply Chain Co-op, Inc. (QSCC) is a cooperative that was formed to be the exclusive purchasing agent for goods, services and distribution services for the 6200+ Wendy's restaurants in North America. QSCC became operational in January 2010 and is one of the largest restaurant purchasing co-ops in North America.
About ArrowStream
With its unrivaled $20 billion logistics network that includes more than 7,100 manufacturer shipping locations and its powerful OnDemand supply chain management platform, ArrowStream has become the long-term solution provider of choice for foodservice restaurant chains, distributors and manufacturers. Listed as a top 3PL in 2010 by Food Logistics, ArrowStream’s dual focus on logistics and best-of-breed technology give businesses end-to-end, real-time supply chain data that better informs strategic decision making, improves operations, and reduces costs:
- For Restaurant Chains – ArrowStream provides world-class supply chain management software and logistics services that enable supply chain visibility, improve food cost and logistics cost management, generate generous rebates, and ensure the continuity of supply.
- For Distributors – ArrowStream Logistics services provide foodservice distributors with a game-changing solution for achieving tremendous levels of operational efficiency, increasing asset utilization, reducing costs and delivering significant rebates to customers.
- For Manufacturers – ArrowStream Logistics offers manufacturers the opportunity to outsource their entire logistics process, letting manufacturers focus on what they do best.
For more information, please visit www.arrowstream.com or call us at (312) 676-3240.